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Photo F.A.Q.

Effective July 18, 2008, Georgia MLS is no longer offering the "Take Photo" option.

Over the past several years the number of photos provided by Georgia MLS has declined dramatically.  Currently over 80% of all photos uploaded to Georgia MLS are supplied by the listing broker/agent.  As a result, the "Take Photo" option has been discontinued.

You can upload digital photographs either through RE/Xplorer 2 or through the SWIFT Dual Entry software.  If you have any questions, you can click here for information and instructions on configuring your computer to use RE/Xplorer 2 and uploading photographs.

Should you have difficulties, please email our support staff at support@gamls.com or contact us at 770-493-9000.

The following most frequently asked questions will help you understand the basic rules and regulations regarding photos and how to manage them. Click on a question below to read the answer:

 





What are the basic requirements for photos that are uploaded with RE/Xplorer 2?  (
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  • All photos must be saved as a JPEG (.jpeg) image file.
  • The primary photo must be an exterior shot of the home.
  • The main view of the house should be a single image, not a compilation of screen shots.
  • Do not include any decorative frames or text on the main photo.
  • In order to display correctly, all photos should be taken in landscape mode, not portrait mode.









  • What if the picture I'm uploading is too large?    (
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    All photos must be between 40K and 6MB (6,000K) in size. If you have a high resolution digital camera (4.0 megapixel or higher), then be sure to set the image resolution to medium. If you receive an error message informing you that the image you have selected is too large, then you must resize the photo. Georgia MLS recommends a simple resizing program called, "A Smaller Image."
    Click here to download a free version of this software.








    Can I include contact information in the picture?
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    No. Watermarks containing contact information like phone numbers, websites, addresses, company logos, etc. are not allowed to be displayed with your photos under any circumstances. In addition, company "for sale" signs are not allowed to be displayed in photos.








    If I submit my photos today, how quickly will they appear on third party websites?    (
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    Photos are posted to third party vendors once per day. Once posted, it is up to the individual vendors to update the information on their websites. Typically, the turnaround is between 1-3 business days.     








    How many photos can I have for each listing?
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    You can have up to 16 photos per listing in our service. However, the primary photo must be an exterior picture of the home.








    How do I view the multiple photos in listings?
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    Once added, listings with multiple photos are indicated with a small camera icon - . The multiple photos may be viewed by clicking the small camera icon or selecting the multi-photo report in RE/Xplorer.








    How do I report photos that are possibly not in compliance with Georgia MLS?
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    You can report photo compliance violations anonymously with Georgia MLS' Listing Issues. By reporting inaccurate information that you find to Georgia MLS, you help everyone who uses its service and relies on its data. Click here to submit your concerns about possible photo compliance violations.








    How do I contact Georgia MLS Tech Support?
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    If you experience a problem with sending photos that cannot be addressed by our F.A.Q., please contact Georgia MLS Tech Support at 770-493-9000. You may also contact Tech Support via email at support@gamls.com. Be sure to include your name, GAMLS UserID and any pertinent information that may assist our support staff in identifying you and the problem you may be experiencing.










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